I was talking to one of our customers recently. He’d been talking about an upgrade to his Trackit epos system for nearly a year, so I thought the delay in confirming the order was probably due to the economy.
How wrong I was!
His problem is that he has been too busy trying to cope with the best year that he has ever done – he has no time to plan an expansion to his system. A problem, no doubt, many retailers would love to have!
It reminds me of the story of the American war between the Army and the Red Indians. The Red Indians are trying to fight off the military with bows and arrows. A salesman with a Gatling gun is tapping the shoulder of the Indian chief. “Chief, can I interest you in this?”
The response, “Go away, can’t you see I’m trying to fight a war.”
Sometimes in business, we all have to reflect whether we need to put time aside now to improve our profitability in the future.
epos retail, retail stock control, epos systems
February 22, 2010
Back in late 1997, 12 years ago, I received a call from Mukesh Shah owner of “Rebel Status”, a clothing retailer based in Uxbridge.
He explained that he was about to sign up with another system but, following receipt of a mailshot, would look at Trackit provided he could see us within the next 24 hours. I rushed down to his offices, and spent one of the longest demos ever showing him the system! Over an 8 hour period, with a sprinkling of chapattis and samosas, we agreed a deal.
Many things have changed since then, but he is still using Trackit and expects to take on board many of the new features, such as a fully integrated web site in 2010. We wish him well for the future.
EPOS Retail, EPOS Software, Retail Management, EPOS Systems, Till Systems
November 24, 2009
Drapers is a weekly magazine for the fashion business.
A regular column is “An indie I admire”, chosen by guest writers
Customers of ours are frequently included…….
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October 8, 2009
A few weeks ago, we did a mailshot to all our customers about smart cards – the latest technology in contactless cards. You may have seen people use them on the London Underground.
We use that technology to provide “smart” solutions for our retailers. You can use them, for example as a Gift Card, Loyalty or Savings card.
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September 24, 2009
